Tenancy Support Services 

The Care Society provide housing and tenancy related support throughout Ceredigion to enable homeless and potentially homeless people aged 16 and over to acquire the skills and resources they need to sustain a tenancy. Funded by Supporting People, the aim of the service is to help people to live successfully and independently in settled accommodation within their community.

Who do we support?

  • Single people
  • Families and their dependent children
  • People housed in temporary accommodation
  • People with physical disabilities
  • Young people leaving the care system

How we support people?

We can offer one-to-one support either in our offices across the County or at a service user’s home. All people supported in their tenancy by The Care Society will have a dedicated support worker who will draw up a detailed Support Plan with the service user. The aim of our support is to enable and empower people to cope with problems affecting their lives.

Types of Support provided

  • Support to maintain their tenancy independently and/or resettlement advice in order to move to more appropriate accommodation as necessary, including liaison with landlords, viewings, social housing applications and the private rented sector;
  • Encouragement and support to meet their obligations under their tenancy agreements;
  • Claim appropriate benefits and funding to maximise income;
  • Ensure connection to utilities and contact with utility companies;
  • Organise repairs or improvements to their homes;
  • Support with relationships and family, maintaining support networks and good neighbour relations;
  • Resolve/prevent anti-social behaviour issues;
  • Support to enable and empower service users to cope with daily living tasks, social interactions, their health and wellbeing;
  • Assistance in developing life skills that will allow a service user to cope better with daily living tasks
  • Resolve or prevent debts including accessing specialist advice;
  • General guidance, advice and support to enable people to maximise their potential and improve confidence and self-esteem;
  • Promote involvement in local community life, enabling people to gain a sense of belonging in their communities;
  • Support to ensure a service user feels safe and secure in their home;
  • Promotion of good parenting skills;
  • Advocacy and child protection matters;
  • Dealing with statutory and voluntary services;
  • Identify transport options that will enable a service user to access services independently;
  • Help to overcome social isolation and deprivation;
  • Registration with services like GP and dentists and signposting, if necessary, to other specialist agencies;
  • Access to employment, including training, educational & volunteering opportunities.


If you would like support then get in touch with us using the contact box below or on the ‘Contact Us‘ page. You can also call in at our offices in 21 Terrace Road, Aberystwyth or Greystones, Priory Street, Cardigan as well as through the Supporting People Team at Ceredigion County Council Social Services Department. If you know someone who needs our support you can also enquire the same way on their behalf.

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